<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=233001087183828&amp;ev=PageView&amp;noscript=1">

5 reasons why banking

Banks' reliance on live agent assistance is no longer strengthening customer experience or bottom line. It’s actually the opposite.

According to Forrester Research, 63% of customers will leave a company after just one poor experience, and almost two-thirds will no longer wait more than 2 minutes for assistance

Download this article to explore: 

  • Why live support is failing to meet banking customer expectations
  • Opportunities for streamlining and strengthening support strategies
  • Potential for uncovering new revenue with automation

Join hundreds of industry-leaders

medalall 2019 - Leader