Insurance Industries' reliance on live agent assistance is no longer strengthening customer experience or bottom line. It’s actually the opposite.
“According to a study by Delloite, Automation can reduce the cost of a claims journey by as much as 30%”
Download this article to explore:
- Why live support is failing to meet Insurance customer expectations
- Opportunities for streamlining and strengthening support strategies
- Potential for uncovering new revenue with automation