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Case Study: How Ada became Coffee Meets Bagel’s match

Coffee-meets-bagel

Learn how this popular dating app paired with Ada to help save their agents 3 hours a day and form a stronger bond with their customers by:

  • Reducing customer wait times by more than a third
  • Building a branded bot that reflected the brand’s personality and voice
  • Cutting ticket volume in half, freeing up more time for agents to be proactive and strategic