Q&A with CRM Exchange
Ada's Head of Marketing, Ruth Zive, sat down with CRM Exchange at CCW in Las Vegas to discuss the future of automated customer service and the strategies CX leaders must take to keep competitive.
Read this in-depth Q&A to discover:
- How to empower non-technical CX teams to manage AI
- The powerful benefits of an 'automation-first' support strategy
- Why award-winning businesses are turning to Ada's chatbot technology