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Forrester Opportunity Snapshot

While 90% of customer service leaders agree personalization is core to the future of automation - existing chatbot technology is stalling their efforts. 

According to Forrester Research, 63% of customers will leave a company after just one poor experience, and almost two-thirds will no longer wait more than 2 minutes for assistance

Download our latest Forrester Report on chatbots  to:

  • Learn about the current priorities and trends challenging enterprise market leaders
  • Understand the human and technological obstacles posed by highly-technical chatbots
  • Discover the benefits of investing in accessible AI-powered chatbots to deliver ROI-driving CX

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